- Lead and coordinate daily expediting activities to guarantee timely delivery of purchased goods and services.
- Assign, prioritize, and balance workload across the expediting team based on plant/project needs, supplier performance, and risk to outage schedules.
- Monitor open orders, acknowledgements, and delivery commitments; drive proactive actions to recover late orders and realign delivery plans when delays occur.
- Serve as the primary escalation point for delivery deviations, supplier issues, and internal stakeholder concerns; communicate status, impacts, and recovery plans.
- Partner with Procurement Manager, Plant, Project Management, Receiving, and other stakeholders to ensure transparency of the purchasing process with focus on delivery dates and constraints.
- Maintain accurate and timely purchase order status comments, delivery dates, and required follow-up actions within the company ERP system; ensure team adherence to documentation standards.
- Track and report key expediting metrics (e.g., on-time delivery, past-due orders, acknowledgement cycle time) and identify trends and corrective actions.
- Coach, train, and support expeditors on processes, supplier communications, ERP usage, and customer service expectations; provide input on performance and development needs.
- Support continuous improvement efforts by standardizing work, improving communication templates, and refining escalation paths to reduce lead time variability and prevent repeat issues.
- Participate in cross-functional meetings to review material readiness, supplier performance, and schedule risk.
- Assist with onboarding of new suppliers and/or internal process changes that impact purchasing and delivery commitments.
- Other duties and projects as assigned by management
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